Returns & Exchanges

At John Dyer Gallery, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return it within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Authorization code.

• 2.
  Secure Packaging

  Carefully pack the item in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Shipping the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our main distribution center.

• 4.
  Refund Processing

  Once our team inspects the returned item, we will process your refund or ship your exchange within 5-7 business days.